<ion-list>
<ion-item> item 1 </ion-item>
<ion-item> item 2 </ion-item>
....
<ion-item> item 20 </ion-item>
<ion-item> item 21 </ion-item> <!-- user should see directly this item on bottom of the page -->
</ion-list>

<!-- I create the segment and call the `autoScroll()` when users clicks on "chat" -->
<ion-toolbar primary class="toolbar-segment">
    <ion-segment light [(ngModel)]="segment">
        <ion-segment-button value="chat" (click)="autoScroll()">
            Chat
        </ion-segment-button>
        <ion-segment-button value="profile">
            Profile
        </ion-segment-button>
    </ion-segment>
</ion-toolbar>

<!--I wrote the css inline just as example. 
  DON'T do it on your project D: -->

<!-- overflow:hidden prevent the ion-content to scroll -->
<ion-content [ngSwitch]="segment" style="overflow: hidden;">

    <!-- height: 100% to force scroll if the content overflows the container.
         #chat-autoscroll is used by javascript.-->
    <div class="content-scroll" id="chat-autoscroll" *ngSwitchWhen="'chat'" style="height: 100%; overflow: scroll">
        (... make sure the content is bigger 
        than the container to see the auto scroll effect ...)
    </div>

    <!-- here it's just a normal scroll  -->
    <div *ngSwitchWhen="'profile'" class="content-scroll" style="height: 100%; overflow: auto">
      (... content of profile segment ...)
    </div>

</ion-content>

constructor () {

    // when the user opens the page, it shows the "chat" segment as initial value
    this.segment = 'chat'; 

    // when page loads, it calls autoScroll();
    if (this.segment == 'chat') {
        console.log('chat');
        this.autoScroll();
    };
}

/*Here comes the tricky. 
 If you don't use setTimeout, the console will say that
 #chat-autoscroll doesn't exist in the first call (inside constructor). 
 This happens because the script runs before the DOM is ready. 
 I did a workaround with a timeOut of 10ms.
 It's enough time to DOM loads and then autoScroll() works fine.
*/
autoScroll() {
    setTimeout(function () {
        var itemList = document.getElementById("chat-autoscroll");
        itemList.scrollTop = itemList.scrollHeight;
    }, 10);
}